Course 2524
ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.
Online
Upskill your whole team by bringing Private Team Training to your facility.
Upon completion of this course, learners will be able to:
Prerequisites
It is recommended that students taking the course have working knowledge and experience of ServiceNow.
Exam Information
At the end of the course, students will receive a voucher that enables them, if desired, to take the exam to become a ServiceNow® Certified Implementation Specialist in Discovery.
Module 1: Overview
Module 2: MID Server
Module 3: Running Discovery
Module 4: Credentials and Behaviors
Module 5: Phases, Probes, and Classifications
Module 6: Application Mapping
Module 7: Asset Discovery and Agent Client Collector for Visibility
Module 8: Horizontal Discovery Patterns
Module 9: Application Discovery Patterns
Module 10: Configuration Management
Troubleshooting Discovery Phases
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Please see the Cancellation and Rescheduling Policy.
For instructor-led ServiceNow training courses which unlock an exam voucher, attendees and view their vouchers within ServiceNow University. Click your name in the top right-hand corner and select My Learning Profile and then the My Vouchers tab. Voucher codes are sent to the email address in your ServiceNow University account. Vouchers expire 1 year after the completion of the course, and the exam must be completed by the expiration.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.
Discovery Fundamentals is a 3-day course taught both as instructor-led training (ILT) and virtual instructor-led training (VILT) in multiple time zones throughout the world.
Demonstrations
Multiple demonstrations are provided throughout the course to aid students in visualizing the lecture concepts.
Hands-On
Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience.
