Course 2522
Embark on a 3-day interactive journey to master the ServiceNow CMDB. This course covers essential design principles and techniques, including solutions for automating data ingestion, governance, and gaining insight from the data in a healthy CMDB.
Designed to mirror the content from the CMDB Fundamentals on-demand course on NOW Learning, this live class offers an engaging blend of:
Additionally, participants will evaluate their skills through an adaptive simulator, providing the opportunity to earn a CMDB micro-certification. This course goes beyond the basics, offering a dynamic and immersive experience to build confidence and expertise with the ServiceNow CMDB.
IMPORTANT: This course does not provide a course guidebook. All content presented to the student is available from the CMDB Fundamentals On Demand. However, students will receive the lab exercise files that are performed in class plus a copy of the instructor slide deck.
Online
Upskill your whole team by bringing Private Team Training to your facility.
Upon completion of this course, learners will be able to:
Prerequisites
Module 1: Introduction to the CMDB
Module 2: Design a Successful CMDB Implementation Strategy
Module 3: Ingest Data into the CMDB
Module 4: Govern the CMDB
Module 5: Gain Insight from CMDB Data
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Once enrolled, ServiceNow University is available to everyone and provides users access to ServiceNow’s full range of training content, hands-on practice, certifications, and badges. Built on the Now Platform, Now Learning is the place for any ServiceNow user to learn, improve their skills, and share their accomplishments. Visit ServiceNow for more details: https://learning.servicenow.com/
Please see the Cancellation and Rescheduling Policy.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.
CMDB Fundamentals is a 3-day course taught both as Instructor-led training (ILT) and Virtual Instructor-led training (VILT) in multiple time zones throughout the world.
Demonstrations
Instructor-led demonstrations are integrated throughout the course to help students solidify the concepts covered in class.
Additionally, the on-demand content features over 70 demos, covering topics such as designing, configuring, ingesting, governing data, and extracting insights from the CMDB.
Course Flow
During this three-day interactive training course, students should be automatically registered on Now Learning for the Configuration Management Database Fundamentals on demand course as this will act as the student online guide for the course plus provide access to the simulators used in class.
Attendees will have access to the ServiceNow platform using an individual student instance, which is a “safe sandbox” plus receive a Windows Server that acts as a MID Server with access to targets used to run Discovery and Service Mapping. In addition, students receive simulator instances to work through a series of tasks designed to reinforce CMDB Configuration and Health principals.
