Case Study: Judicial Council of California Empowers Courts with Tailored Power BI Training from Learning Tree

The Judicial Council of California (JCC) is the policymaking body for the largest court system in the United States, overseeing the administration of justice for millions of residents. With a mission to modernize and improve court operations, JCC decided to implement Power BI across all California Trial and Appellate Courts to enhance data-driven decision-making. However, this ambition came with hurdles, including the need to ensure widespread adoption and equip court staff with the expertise to fully leverage the platform’s potential. 

That's where Learning Tree stepped in—with a proven track record in training solutions, they partnered with JCC to create a targeted program designed for long-term success. 

The Problem  

JCC’s Chief Data and Analytics Officer identified three core challenges that hindered the success of the Power BI rollout: 

1. Tailored Training Needs for Diverse Learner Groups  

The organization recognized that a generic training approach wouldn’t meet the needs of its varied staff. Personnel included casual users, data designers, administrators, and developers, each requiring highly specialized training to ensure adoption. 

2. Scaling High Demand for Training  

Initially, JCC estimated 300–500 court staff would require training. But as awareness grew, demand nearly doubled to close to 1,000 staff members, stretching existing resources and requiring additional sessions and instructors. 

3. Ensuring Long-term Sustainability  

Beyond initial training, JCC needed a solution that would create self-reliance within courts, enabling staff to maintain and expand their Power BI environments effectively. Without this, long-term adoption and functionality could falter. 

These challenges threatened to compromise the rollout’s effectiveness, leaving JCC in need of a partner capable of delivering scalable, practical, and impactful solutions. 

The Solution  

To tackle these challenges, Learning Tree implemented a comprehensive, customized approach spanning course design, operational support, and scaling resources. 

1. Customized, Role-Specific Training  

Learning Tree developed five tailored Power BI courses to meet the specific needs of JCC’s varied staff: 

• Casual Users learned to view, filter, and customize dashboards.  

• Designers gained expertise in data visualization and dashboard creation.  

• Administrators focused on data governance and managing data flows efficiently.  

• Developers mastered embedding, automating, and deploying dashboards using Azure.  

Each course featured immersive, hands-on exercises that used real-world data provided by JCC. This practical approach made the training highly relevant and ensured participants could apply their knowledge immediately. 

2. Scalable Operational Support  

Learning Tree provided end-to-end training operations management, including: 

• Registration and Scheduling: Managing sign-ups, waitlists, and additional sessions as demand grew. 
• Qualified Trainers: Onboarding additional instructors to handle nearly 1,000 participants effectively. 
• Feedback and Reporting: Designing evaluation forms to collect actionable feedback, shared with JCC stakeholders under a clear SLA.  

This operational backbone enabled the program to scale seamlessly while delivering high-quality training experiences. 

3. Long-Term Impact Focus  

Learning Tree emphasized post-training empowerment. By delivering practical, role-specific knowledge and accelerating skill application, they ensured that participants were equipped to sustain Power BI’s functionality in daily operations independently. 

Results  

The partnership between Learning Tree and JCC yielded remarkable outcomes, transforming data literacy and empowering court staff to leverage Power BI fully. 

By the Numbers:  

• 97% of attendees rated the courses as “good” or above.
• Participants reported a 132% increase in overall knowledge post-training.
• 73% of attendees stated they could immediately apply their training to their roles. 
• 77% agreed the course content was directly relevant to their day-to-day work. 
• 93% cited the facilitator’s expertise as a key element of their learning experience. 

The program successfully reached participants from 48 courts, offering them the tools to integrate Power BI’s capabilities into their operations. These results position JCC as a leader in data-driven decision-making within the public sector. 

Why This Matters  

For public institutions like JCC, harnessing the power of data is crucial for effective decision-making, transparency, and resource management. This case demonstrates how tailored, scalable training programs can enable organizations to maximize the potential of new technologies, driving efficiency and long-term sustainability. 

Learning Tree’s partnership with JCC offers a blueprint for other public sector organizations navigating similar challenges. By focusing on collaboration, customization, and scalability, they delivered a solution that not only met JCC’s immediate needs but also positioned their staff for ongoing success. 

Future Outlook  

With Power BI adoption now fully underway, JCC is well-equipped to continue its digital transformation. The council plans to build on this foundation, exploring advanced analytics and expanding Power BI access to new teams across the state. 

Learning Tree remains a trusted partner, ready to support JCC with future upskilling initiatives or updates to the Power BI environment. 

Are you ready to empower your organization with data-driven tools and customized training solutions? Book a demo with Learning Tree today and see how we can elevate your team. 

Learn more about our solutions for every level of Government here.